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Delivery

Last Update 4 months ago

How do I get my boxes redelivered? My boxes haven’t been collected or delivered, who can I contact? I want to change my collection or delivery date or time, who should I contact? I don’t have a UK number. Can I supply an international number? Do I have to be present at the collection or delivery of my boxes?

What happens if I missed the courier delivering my items?

Mia Butler

Last Update a year ago

If one of our local couriers attempted to deliver but could not complete the delivery successfully, then the delivery can be rescheduled for another day at a fee of £45 which will be charged to your account. 


If DPD or ParcelForce failed, then the delivery is usually reattempted the following working day. The tracking should update and a new estimated delivery time will be available.

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