I want to change my collection or delivery date or time, who should I contact?

We want to be as flexible as possible with all our customers, which is why we allow you to change your collection or delivery date up to 3 working days before the date you’ve already booked or 3 working days before the new date you’re requesting, whichever comes earlier.

If you need to amend your contact details, and collection or delivery date or address, you make these changes online. Simply log in to your account by using the following link, and select “manage profile” or scroll down to see and make changes to your current orders: https://book.kitkeeper.co.uk/login

If you are having trouble accessing your account, call us on 020 3868 6815 or email [email protected] and a member of our friendly team will be there to support you with your request.